I Want to Change or Cancel My Order
Can I cancel or make a change to my order?
Once you have placed your order we have a limited window of being able to make any changes to your order. We will always try to help where we can but if your order has been despatched before we are able to get to any messages about your order, unfortunately no changes will be able to be made. Examples of changes that cannot be made after despatch.
-
Changing the item or size
-
Delivery/billing address
-
Adding/removing items to your order
-
Shipping method
I think my address is wrong on my order?
Sadly, we can't change an address with the courier once the order is placed. We recommend triple checking your address when placing your order.
If for any reason your order can't be delivered, the courier will return it to us and we will contact you to organise redelivery.
If your order has shipped, please contact the courier directly ASAP as they may be able to help.
Important to know... If you input the incorrect address at checkout, we can not be held accountable if the order goes missing, meaning we're not liable to refund/replace this order.